Privacy Polic​y & Terms and Conditions

Effective Date: ​July 13, 2026

At Smart Kitchen Co., we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website, request a quotation, purchase our products, or contact our team.

By accessing or using this website, you agree to the practices described in this Privacy Policy.

Privacy Policy

Smart Kitchen Co. values the trust of our customers, partners, and website visitors. We are committed to handling your personal information responsibly and in accordance with applicable privacy laws.
This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your personal information.
If you do not agree with this Privacy Policy, please discontinue using this website.

1. Information We Collect

We may collect the following information when you interact with our website:

  • Full name
  • Company name
  • Email address
  • Phone number
  • Project information
  • Delivery address (when applicable)
  • Website usage information
  • IP address and browser information

2. How We Use Your Information

We use the information we collect to:

  • The information we collect is used to:
  • • Respond to your enquiries and quotation requests.
  • • Process product and service requests.
  • • Provide technical support and customer service.
  • • Improve our website, products, and services.
  • • Communicate important updates regarding your enquiries or orders.
  • • Comply with legal and regulatory requirements.
  • Smart Kitchen Co. does not sell or rent your personal information to third parties.

We do not sell your personal information to third parties.

3. Sharing of Information

  • Smart Kitchen Co. does not sell, trade, or rent your personal information to third parties.
  • We may share your information only when necessary to:
  • • Process your requests or orders.
  • • Coordinate deliveries and installations.
  • • Work with trusted service providers who assist us in operating our business.
  • • Comply with legal obligations or respond to lawful requests from government authorities.
  • All third parties are required to protect your information and use it only for the services they provide on our behalf.

4. Your Privacy Choices

You may choose to:

  • Opt out of marketing communications at any time
  • Disable cookies through your browser settings
  • Request access to, correction of, or deletion of your personal data by contacting us

5. Data Security

We implement reasonable technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse. However, no method of transmission over the internet is 100% secure.

6. Third-Party Links

Our website may contain links to external websites. We are not responsible for the content or privacy practices of those third-party sites.

7. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable regulations. All updates will be posted on this page with the updated “Effective Date.”

To exercise any of these rights, please contact us directly.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: info@smartkitchen-kw.com
Phone: +965 22008468
Address: ​KUWAIT Shuwaikh Industrial Area Block C

Purposes for the Collection of Personal Information

We collect personal information to operate, manage, and maintain our business, to provide our products and services, and to accomplish our business purposes and objectives, including to:

  • Develop, improve, operate repair, and maintain our products and services
  • Provide support and respond to requests for information
  • Maintaining or servicing accounts or registrations
  • Advertise and market our products and services, and personalize user experiences
  • Conduct research, analytics, and data analysis
  • Operate and maintain our facilities and infrastructure
  • Undertake quality and safety assurance measures, and conduct security control and monitoring
  • Detect and prevent fraud and perform identity verification
  • Facilitate and implement any reorganization, financing transaction, merger, sale, joint venture, partnership
  • Maintain records, comply with law, legal process, and internal policies, and exercise and defend legal claims.

TERMS & CONDITIONS

1. Acceptance of Terms

By accessing and using the Smart Kitchen Co. website, you agree to comply with these Terms and Conditions. If you do not agree with any part of these terms, please do not use this website.

2. Products and Services

Smart Kitchen Co. supplies commercial kitchen equipment, bakery equipment, refrigeration systems, coffee equipment, food processing machinery, and custom stainless steel fabrication. Product specifications, availability, and prices may change without prior notice.

3. Quotations

All quotations provided by Smart Kitchen Co. are valid only for the period stated in the quotation. Prices may change due to supplier pricing, exchange rates, shipping costs, or other market conditions.

4. Orders

Orders are confirmed only after written acceptance by Smart Kitchen Co. and may require a deposit according to the agreed payment terms.

5. Warranty

Warranty terms vary depending on the manufacturer and product. Customers should refer to the warranty conditions provided with each product.

6. Intellectual Property

All website content, including text, images, graphics, logos, and product information, is the property of Smart Kitchen Co. or its respective owners and may not be copied, reproduced, or distributed without prior written permission.

Our Team

Smart Kitchen Co. shall not be liable for any indirect, incidental, or consequential damages arising from the use of this website or the products and services offered.

8. Governing Law

These Terms and Conditions shall be governed by the laws of the State of Kuwait. Any disputes shall be subject to the jurisdiction of the competent courts of Kuwait.

9. Contact Information

Smart Kitchen Co.
Shuwaikh Industrial Area
Kuwait
Email: info@smartkitchen-kw.com
Website: www.smartkitchen-kw.com

6. Installation and Commissioning

Where installation, commissioning, or project supervision is included in the quotation, Smart Kitchen Co. will perform the agreed services according to the approved project schedule. Any delays caused by site conditions, customer requirements, utility availability, or third parties may affect the completion date and shall not be considered the responsibility of Smart Kitchen Co.